We founded Sew Impress Me with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our shipping and returns policies are detailed below, please have a look and contact us if you want to learn more!
Understandably, personalized merchandise cannot be returned or exchanged. If there is an error on our part you may return your unused item for an exchange within 30 days. Personalized items are made to order. Processing times vary from 1 to 3 weeks. There are times we may honor rush requests, however there is no guarantee. You may add this requests to any special instructions for your order and we will consider your request.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.