STORE POLICY
CUSTOMER CARE
At Threaded Flames, we are dedicated to providing excellent service and ensuring your shopping experience is seamless. We offer various shipping options to suit your needs, with costs calculated at checkout based on your location and chosen delivery method. While we aim for timely delivery, we do not guarantee specific delivery dates. All our packaging is eco-friendly, reflecting our commitment to the environment.
Our journey began in Loganville, GA, as a small home-based business fueled by a passion for personalized embroidery and printing. Thanks to the support of our amazing customers, we've grown into a thriving online store. We believe in making luxury and personalization accessible to everyone, and we take pride in our work and the relationships we build with our customers. Thank you for being part of our story.
PRIVACY & SAFETY
At Threaded Flames, we take your privacy and safety very seriously. We will never sell or share your personal information with any third parties without your consent. We use secure payment processing systems to ensure that your financial information is always protected, and we follow strict protocols to safeguard your data from unauthorized access or use.
We collect only the information necessary to process and fulfill your orders and use this information solely for the purpose it was provided. Additionally, we use cookies and other tracking technologies to enhance your user experience and analyze how our website is being used. If you have any questions or concerns about our privacy and safety policies, please do not hesitate to contact us.
WHOLESALE INQUIRIES
If you're interested in reselling our custom embroidery and printing, please visit us on Faire, https://faire.com/direct/sewimpressme. We offer competitive pricing and exceptional customer service to help your business grow.
We partner with Faire, the online wholesale marketplace, to bring you a seamless and enjoyable shopping experience. We're confident you'll love it so much that you'll want to shop with us on Faire again!
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments